💸 Refund Policy

Refund Policy

At ThermaSeatPro, all sales are final.

Once an order has shipped, we do not offer refunds, returns, or exchanges. This policy helps us ensure product safety, quality control, and fair pricing for all customers.

Order Issues & Our Commitment

While we do not accept returns or issue refunds after shipment, your satisfaction matters to us. If your order arrives:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 48 hours of delivery at ThermaSeatPro@gmail.com, and we will work with you to make it right, which may include a replacement or alternative resolution at our discretion.

Order Changes & Cancellations

Orders may be canceled or modified before shipment only. Once an order has been shipped, it can no longer be changed or canceled.

Shipping Responsibility

ThermaSeatPro is not responsible for delays, lost packages, or issues once the order has been marked as delivered by the carrier.

Contact Us

If you have any questions or concerns about your order, please contact us at ThermaSeatPro@gmail.com. We’re here to help.